CONNESTWISE ::: CASE STUDY
- Posted by PETER A DELUCA AKAPD
- On January 17, 2019
- Connect Wise, INFORMATION TECHNOLOGY, IT, IT case study, REMOTE DESKTOP AGENT
The beginning of a new year and the beginning true test for CTM Consolidated Technology Management and its IT partner PRWT Services Inc. in the transition of the Kaysaya support agent to ConnectWise.
Thinking ahead and feeling the pressure of managing an array of servers across their organization. The task was not for the faint of heart – hardware failures, system crashes, and data loss were a constant threat. But the IT team refused to back down, and with the help of ConnectWise, they were able to bring order to the chaos.
ConnectWise’s server solutions enabled the IT team to monitor and manage their servers with ease. The platform provided centralized visibility into their server infrastructure, allowing for proactive monitoring and management. Automatic alerts and notifications enabled the team to take action quickly when issues arose, mitigating potential downtime.
ConnectWise’s server solutions also included backup and disaster recovery features, providing the company with peace of mind in case of unexpected data loss. With reliable backups and a solid disaster recovery plan in place, the IT team could sleep soundly at night, knowing that their data was safe.
But ConnectWise’s server solutions didn’t just prevent disasters – they also allowed the IT team to focus on strategic initiatives, rather than being bogged down by the day-to-day management of servers. The platform’s automation features took care of routine tasks, freeing up the team to work on projects that would drive the company forward.
In the end, ConnectWise’s server solutions proved to be the ideal solution for this Philadelphia-based company. They were able to manage their server infrastructure with ease, prevent downtime, and focus on growth initiatives. And in the fast-paced world of corporate IT, those are the kinds of advantages that can make all the difference.
Editors Note: This post was transcribed from the handwritten notes of Peter ADeLuca AKAPAD and later back-dated.
Photo Cred: https://blairseitz.photoshelter.com/image/I0000MPeqC0zyWLU
AKAPAD is a versatile thinker known across Philadelphia, Europe, and even in the vast Multiverse as The Electic One. By day, he excels as an IT Mastermind, assisting individuals, both big and small, with a wide range of simple and complex solutions. In contrast, he is also a talented illustrator, a passionate comic book enthusiast, a creative content creator, and an active live streamer. Additionally, his podcast, “AKAPAD The Film Buff Podcast,” boasts an impressive catalog of over 500 episodes available on nearly every major platform.